Terms of Utility Service & Privacy Policy

1. What We Are

WestCountyFoundationRepair.com ("the Utility," "we," "us") is a free lead-referral and information utility. We are not a licensed contractor, a licensed professional engineering firm, or a home inspector, and we do not perform structural repair, piering, waterproofing, or engineering work. We connect visitors with independent, third-party licensed contractors ("Partners") operating in Missouri.

2. Lead-Referral Disclosure

When you submit a request through this site, your information (name, phone, email, ZIP, project details) is shared with one or more Partner contractors, who may contact you directly to discuss your project and provide a quote. We may receive a referral fee from Partners for connecting you. This does not affect the price you are quoted.

3. Call Recording & Consent (Missouri — One-Party Consent)

Missouri is a one-party consent state under RSMo § 542.402. Calls placed through tracking numbers on this site may be recorded for quality, training, and lead-attribution purposes. By calling a number listed on this site, you acknowledge this practice.

4. Structural & Engineering Disclaimer

Foundation underpinning, basement wall bracing, and basement waterproofing are structural activities that should be performed by an appropriately licensed and insured contractor, in most cases working from a repair plan prepared or sealed by a Missouri-licensed professional engineer, and permitted through St. Louis County or your municipality. Cost ranges, deflection thresholds, and method descriptions published on this site are general educational information reflecting typical regional conditions — they are not an engineering opinion about your property and must not be relied on in place of a site-specific evaluation. While we make reasonable efforts to match you with licensed Partners, we do not independently verify licensure, insurance, or bonding on every job and are not liable for the quality, timeliness, code-compliance, or outcome of any work performed by a Partner. Always verify a contractor's Missouri licensure, insurance, and the required municipal permit before signing a contract.

5. Information We Collect & How It's Used

We collect the information you submit via our forms (name, contact info, ZIP, project type, timeline, reported symptoms) and standard analytics data (IP, device, referrer). This is used solely to route your request to an appropriate Partner and improve our matching service. We do not sell your data to unrelated third parties.

6. Contact

Questions about this policy: info@westcountyfoundationrepair.com

Last updated: August 2026